Raiboom Privacy Policy

This Privacy Policy explains how Raiboom handles your information when you use our service. It describes what we collect, how we use and share it, and the choices available to you.

Information we collect

We collect the information you provide when creating and managing an account, including your name and email address. We also collect your learning goals, conversations, answers, submitted code, progress, subscription and payment status, and basic device, log, cookie, and usage data.

AI-powered learning

Raiboom uses your learning goals, messages, and answers to generate personalized paths, lessons, exercises, and feedback. AI service providers may process this content on our behalf to provide these features. Please avoid sharing personal or confidential information that is not needed for your learning.

How we use your information

We use your information to provide and personalize Raiboom, maintain your progress and subscriptions, secure your account, communicate with you, provide support, analyze performance, improve reliability, and prevent fraud or misuse.

Service providers and sharing

We do not sell your personal information. We share it only when needed to operate Raiboom, including with providers of hosting, AI features, authentication, payments, analytics, and service monitoring. We may also share it when you ask us to or for legal, safety, or security reasons.

Cookies and analytics

We use cookies and local storage to support sign-in, remember language and appearance preferences, and collect limited product analytics. We also collect error information to understand whether Raiboom works correctly and where it can be improved.

Retention and security

We keep information only for as long as needed to provide Raiboom and meet legal, payment, security, and fraud-prevention requirements. We use reasonable safeguards to protect it, although no online service can guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information by contacting Raiboom support. We may retain limited information where required for legal, payment, security, or fraud-prevention purposes.

Updates to this policy

We may update this policy as Raiboom changes. If a change is significant, we will provide notice through the service or by email.

Contact us: support@raiboom.com